Shipping policy

📍 Shipping Location

All orders are shipped from our location:

Petersburg 2
48599 Gronau
Germany

🌍 Shipping Areas

We currently ship to:

• Germany

• The Netherlands

• Belgium

🚚 Shipping Methods & Delivery Times

Small and Medium-Sized Products

• Delivery time: 1–2 business days

• Shipped via DHL or comparable carrier

• Includes Track & Trace

Heavy and Large Products (above 30 kg)

• Delivery time: 2–5 business days

• Shipped via UPS (heavy transport service)

• Includes Track & Trace

• May be shipped in multiple parcels or on a pallet

💰 Shipping Costs

Shipping costs are automatically calculated at checkout based on:

• Order weight

• Product size

• Delivery address

⏱️ Processing Time

• Orders are processed within 1–2 business days

• Orders placed after 16:00 are processed the next business day

• No processing on weekends or public holidays

📦 Track & Trace

Once your order has been shipped, you will automatically receive an email with tracking information.

❗ Important Information

• Heavy shipments may require scheduled delivery

• Please ensure someone is available to receive the order

• Incorrect addresses may cause delays

📧 Contact

Rootcorner
Petersburg 2 – 48599 Gronau – Germany
Email: info@rootcorner.com
Website: rootcorner.com