Customer Support & Complaints

It is always possible that something does not go exactly as planned. If you have any questions, complaints, or experience any issues with our products or services, we kindly ask you to contact us first. We believe that open communication helps us resolve matters quickly and effectively.

You can submit your complaint by email at: Info@rootcorner.com

Our postal address is:
Rootcorner
Petersburg 2
48599 Gronau
Germany

We are committed to responding as promptly as possible and will make every effort to provide an appropriate and satisfactory solution.

---

Dispute Resolution

If your complaint does not lead to a satisfactory solution, you have the option to submit your dispute for independent mediation through ValuedShops. This can be done via the following link:  www.valuedshops.com/knowledge-base/consumers/dispute/